Shiprocket Scamming Small sellers? Ticket Close, Claim Reject aur Chori ka Sach: e-Commerce ki duniya mein Shiprocket ek bada naam hai. Lakho chote business is par bharosa karte hain aur apne products Shiprocket ke through apne customers tak bhejte hain. Lekin aajkal sellers ke beech ek hi charcha hai—“Shiprocket par parcel ki chori ho rahi hai aur company haath khade kar leti hai.”
Agar aap ek seller hain, toh aapne bhi shayad Shiprocket Scamming ko jhela hoga: Parcel chori hua, aapne ticket raise kiya, hafte ya das dino tak koi reply nahi aaya, aur achanak ek din message aata hai—“Your Claim is Rejected” aur ticket close kar di jati hai.
Is blog mein hum Shiprocket ki isi scam ka parda-faash karenge aur jaanenge ki aakhir ek seller aise mein kya kar sakta hai.
1. Shiprocket Support ka ‘Dead’ System: Ek Hafta Intezaar aur Ticket Close
Sellers ki sabse badi shikayat Shiprocket ka Support System hai. Jab aapka parcel chori hota hai ya ‘Empty Box’ deliver hota hai, toh har minute keemti hota hai. Lekin Shiprocket ka process kuch aisa hai:
- No Real-Time Support: Inka koi active helpline number nahi hai jahan aap direct call karke baat kar sakein. Sab kuch automated bots aur tickets par chalta hai.
- The 7-Day Ghosting: Ticket daalne ke baad inka system 5 se 7 din tak soya rahta hai koi update nahi milta. Seller ko lagta hai shayad investigation chal rahi hai, lekin asal mein kisi sarkari daftar ki almari me rakhi file ki tarah aapki ticket bhi dhool kha rahi hoti hai.
- Automatic Rejection: Bina kisi thos karan ke, Shiprocket claim ko reject kar deta hai. Aksar wajah di jati hai—“Insufficient evidence” ya “Weight mismatch not found”, bhale hi aapne packing video di ho.
2. Courier Chori ka Modus Operandi
Shiprocket khud courier company nahi hai, yah sirf ek aggregator hai (Delhivery, BlueDart, E-kart, Shadowfax, Xpressbees jaise logistics company ko sellers se jodta hai). Chori aksar in levels par hoti hai:
- Pickup Level: Courier boy parcel leta hai, lekin aapka label nikal kar kisi aur ke box par laga deta hai.
- Hub Sorting: Warehouse ke corrupt employees dwara bade level par packets ko khola jata hai aur mehenga saaman (Phones, Jewelry, Watches) nikaal kar kachra bhar diya jata hai.
- The “Fake Signature” Scam: Customer ko delivery dikha di jati hai fake signatures ke saath, jabki parcel kabhi customer ke paas pahunchta hi nahi.
3. Claim Reject Karne Ke Bahane
Shiprocket aksar in 3 bahano se aapka claim reject karta hai:
- “Outer Box Intact”: Woh kehte hain ki box bahar se sahi dikh raha hai, isliye chori raste mein nahi hui. Lekin scammers aajkal itne expert ho gaye hain ki woh tape ko garam karke nikalte hain aur wapas chipka dete hain.
- “Video Evidence Missing”: Agar aapke paas packing ki 360-degree video nahi hai, toh claim bhool jaiye.
- “Time Limit Exceeded”: Agar aapne 24-48 ghanton ke andar report nahi kiya, toh woh zimmedari lene se mana kar dete hain.
4. Shiprocket Ko Kaise Sudharna Chahiye? (Solutions)
Agar Shiprocket waqai sellers ka bhala chahta hai, toh unhe yeh badlav turant karne honge:
- Dedicated Account Managers: Har active seller ko ek human support manager milna chahiye, jis se wo apni baat direct kar sake na ki robot.
- Transparent Investigation: Jab claim reject ho, toh uska poora proof seller ko dikhaya jaye ki unhone kya investigation ki.
- Insurance Policy mein Sudhaar: Claim process ko itna mushkil bana diya gaya hai ki seller haar maan le. Iska saralikaran (simplification) zaroori hai.
- Courier Partner Accountability: Jis courier partner (Xpressbees/Shadowfax) ke warehouse se chori hui, Shiprocket ko un par bhari fine lagana chahiye aur seller ko uske maal ka paisa dena chahiye.
5. Seller Ab Kya Karein? (Apne Paise Wapas Paane ka Tareeka)
Agar aapka claim reject ho gaya hai, toh chup na baithein. Yeh kadam uthayein:
A. Consumer Court (Cyber Cell) ka Sahara Lein
Online Consumer Forum (INGRAM) par Shiprocket Scamming ki complaint darj karein. Shiprocket jaise bade platforms legal notice aane par hi harkat mein aate hain.
B. Social Media ‘Shaming’
Twitter (X) par Shiprocket ke CEO aur unke official handle ko tag karein. Apne packing video aur ticket screenshots upload karein. Public pressure mein aksar claims approve ho jate hain. Hashtag lagaye #Shiprocket Scamming
C. Podcasting aur Seller Community
Amazon/Flipkart seller groups aur WhatsApp communities mein unke scam ke baare mein likhein. Jab unka brand name kharab hoga, tabhi woh service sudharenge.
D. Insurance ka Proof Mangiye
Har parcel par hum kuch extra paise insurance ke dete hain. Shiprocket se unki insurance company ki details mangiye aur direct wahan claim karne ki koshish karein.
Conclusion: Kya Shiprocket Ab Bharose Layak Hai?
Shiprocket jab naya naya aaya tha to Shiprocket ne logistics ko asaan banaya tha, lekin aaj yeh sellers ke liye ek sar-dard ban chuka hai. Chori hona ek baat hai, lekin chori ke baad seller ki sunwayi na karna “Digital Loot” hai.
Sellers ko ab jagruk hona padega. Agar Shiprocket apna ravaiya nahi badalta, toh sellers ko doosre options (jaise Pickrr, NimbusPost ya direct tie-ups) par switch karna hi hoga.
Kya aapka bhi claim reject hua hai? Humein niche comment box mein batayein.
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Yah bhi padhen: Shadowfax Me Product Chori Se Kaise Bachein? A Complete Guide for Flipkart Sellers.
